FAQ
Do you have a help file?
Yes, the help file is located at http://www.gomatters.com/en/help/.
What browser can I use?
GoMatters requires the minimum following browser versions:
- Mac OS X
- Safari Version 5.0.3
- Google Chrome Version 8.0.552.231
- Firefox Version 3.6.13
- Windows
- Internet Explorer 8.0.6001.18702
- Firefox 3.6.13
Is there a limit to how much data I can store?
No, there is no limit to the amount of data you can store in your GoMatters account.
Where is my data stored?
Data is stored in our global data centers that are geographically positioned to provide fast data transfers. Data is stored in one of 4 regions: US Eastern, US Northern California, EU Ireland, or Singapore (Asian Pacific). When you sign up for a GoMatters account, you can choose the data center that is located closest to you.
Do you offer support for trial accounts?
Yes, we offer support for trial accounts. To contact us with support questions, please send an email to support @ gomatters.com.