Where do I download the software?

There is no software to download. There is no software to install. If you’re reading this page, you’re ready to go because GoMatters is accessible from any web browser on any device that supports HTML5!

How do I reset my password?

Reset your password here.

How much does it cost to subscribe?

Current subscription prices are listed on our pricing page.

How much does it cost to add to user?

There is no cost to add additional users within your subscription tier.

How many documents can I upload?

As many as you want… there is no limit to the number of documents you can upload to your GoMatters account.

Where is the help file located?

The help file can be found here.

How often is my data backed up?

GoMatters uses advanced data management, storage and protection solutions that take advantage of a world-wide system of secure data centers to store your data redundantly in multiple physical locations as a normal part of our services at no additional charge. Traditional backup techniques are inferior to our system of constant data replication across multiple data centers. To answer the question in a word, constantly.

Can I sync my calendar to my iPhone?

Yes, you can sync your GoMatters calendar to your iPhone or any other device that supports the CalDAV protocol for calendar management.

Can I use my Google calendar?

Yes, you can use your Google with your GoMatters calendar. You can set your account to show your Google calendar with your GoMatters calendar. But remember, the GoMatters calendar is more advanced than your Google calendar and all events entered on your GoMatters calendar can be attached to Matters to improve overall efficiency and organization throughout your office. Google calendars do not support this advanced feature.

Can I add more than one case number to a Matter?

Yes, you can add more than one case number to a Matter. All of the case numbers will be searchable from the Matter index.

Can I add more than one client to a Matter?

Yes, of course, that’s the way you’d do it in real life, right? GoMatters supports an unlimited number of roles within a case, you can add as many clients to a Matter as you like.