At GoMatters, we understand the importance of your online security and value the trust you are placing in our software. We are constantly working to protect your account and provide a secure environment for all GoMatters users.

Security is a team effort and there are some rules you can follow to help protect your GoMatters account:

On our end, we use the best tools and practices available to make sure your files are stored securely and that they will be available to you when and where you need them. GoMatters uses modern encryption methods to encrypt your data in transit to and from our servers with Secure Sockets Layer (SSL).

  • Do not share your password with anyone - not even secretaries and paralegals. Your password is “your” password. GoMatters is designed to provide a complete office managment system with accounts available for everyone in your office. There is no need to share login accounts and passwords with anyone.
  • Do not use “dog” as a password - or “cat”… you know what we mean. Make sure your password has a sufficient number of letters, numbers and upper and lowercase characters to make it a real password. Remember, good passwords have no words in them. You’ll be amazed at the number of crazy random password combinations you can remember after 5 logins.
  • Do not use your Facebook password - or any other password from another service. Make your password unique to your GoMatters account.
  • Disable accounts of terminated employees immediately - monitor personnel changes within your office as they relate to your GoMatters account. Contact support @ gomatters.com if you need assistance in terminating account privileges for members of your office staff.

Your documents are also encrypted while at rest on our servers using AES-256 bit encryption. GoMatters uses the AES (Advanced Encryption Standard), also known as Rijndael, which is used by the US Government to protect sensitive information, and GoMatters uses the maximum 256-bit encryption. Our servers are constantly hardened to improve security and guard against attack.